Citizens Bank

Reviews

• ★ ★ ★ ★ ☆
  I have dealt with numerous banks over the past 50 years--mostly uneventful. I found myself usually taking a defensive posture on way too many occassions. I had my funds/loans etc through CBT and Bank of America. I can tell you that they pale in comparison to the Citizens bank I deal with in Manchester, CT. Their Branch Manager is an intelligent man by the name of Ted Kowaleski. It's easier to just walk in and ask for "Ted." He has processed and solved many problems that I deemed hopeless--I would never understand them. Ted has dealt with every issue that I brought to his desk with a smile and with an eagerness to make the client (me) happy when I walked out the door. Truly, great customer service that has gone missing from not just banks, but other businesses as well. Citizen's Bank is lucky to have a guy like this. I live in Farmington, yet drive to Manchester, bypassing a million other banks that are more convenient for traveling from my home.
  By Seth Darvick, May 29, 2017
• ★ ★ ★ ★ ★
  John I went to Citizens Bank, to open our checking and savings accounts, and when we walked into the bank we were greeted by the tellers and were treated like we were family. Although John has his mortgage at Citizens, we didn't realize we could get the very best program without any maintance fees for checking, a line of credit for overdrafts, estatements and we get free checks!! We found Nick (account manager) and Ted (bank manager) to be real people, with real hearts. They truly understand the troubles of the economy, and how hard it is to make ends meet. What a great bank to do business with. Check them out, and see for yourselves!
  By patti dionne-joseph, April 30, 2017

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